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STAND OUT. SERVE BETTER. PROFIT MORE.

Optimizing Operations for Customer Loyalty and Profitability.

BENEFITS

Why Choose Us?

Impact

At Marquee Hospitality Consulting, impact means more than temporary fixes — it means lasting transformation. Our Consultants bring decades of frontline and executive hospitality experience, giving your team access to strategies proven to elevate both guest perception and experience, as well as your profitability.

 

We know that in today’s competitive market, every detail matters. From the way a guest is greeted at the door, to the flow of service, to the way your brand story is communicated through food, beverage, and ambiance — each touchpoint shapes loyalty and revenue. We refine these details with precision, ensuring your guests not only return but become advocates for your brand.

 

Our solutions are tailored for hotels, restaurants, and bars of every size. Whether it’s unlocking hidden revenue streams through menu optimization, transforming service culture through staff training, or aligning your guest experience with a modern, profitable business model, we position your business to thrive.

 

The result? Higher check averages. Stronger guest retention. Teams that feel empowered and perform at their best. As well as an operation that runs not just smoothly, but memorably.

Results

At Marquee Hospitality Consulting, results aren’t theoretical — they’re measurable. Our clients consistently experience higher guest retention, stronger revenue performance, and more efficient operations after working with us.

 

From restaurants that increased average check size by reimagining their menus, to hotels that improved guest satisfaction scores through service culture training, to bars that elevated profitability through smarter staffing and streamlined operations — our impact is proven across every corner of the hospitality industry.

 

We deliver outcomes you can track:

    •    Higher revenue per guest

    •    Stronger repeat visitation and loyalty

    •    Improved staff performance and morale

    •    Streamlined operations that save time and money

 

When you invest in Marquee, you invest in growth that lasts.

Vision

Our vision is to redefine what hospitality consulting means by setting the standard for innovation, excellence, and integrity across the industry. We see a future where every hotel, restaurant, and bar we work with becomes not just operationally strong, but iconic in the eyes of their guests.

 

Through thoughtful strategy, creative solutions, and unwavering commitment, we aim to elevate hospitality into an experience that is both unforgettable and profitable. We aspire to be the premier consulting choice in the hospitality industry, providing clients with unmatched insights and a roadmap to accelerate their growth and success. 

INSIGHTS

OUR SOLUTIONS

TIER 1: THE ESSENTIALS SOLUTION

Perfect for establishments looking to stabilize and sharpen Operations. This solution includes a targeted On-Site Audit, Strategic Consulting Sessions, and tailored Staff Development to quickly identify what’s working, what isn’t, and how to move forward. It’s a focused entry point that creates measurable results right away while laying the groundwork for long-term growth.

 

TIER 2: THE GROWTH SOLUTION

Designed for Restaurants and Hotels ready to elevate every layer of their Guest Experience. We combine Operational Audits, Menu and Revenue Optimization, Leadership Coaching, and ongoing Staff Training into one cohesive Plan. The result is a finely tuned operation that grows Revenue, builds guest Loyalty, and strengthens your Brand in the market.

 

TIER 3: THE REVITALIZATION SOLUTION

For Businesses facing transition, decline, or the need for a complete transformation, this is our most comprehensive engagement. We address front- and back-of-house operations, rebuild service culture, restructure teams, and provide advanced leadership coaching. This solution ensures your property doesn’t just recover — it reemerges as a market leader with lasting systems for success.

 

TAILORED TO YOU

 

At Marquee Hospitality Consulting, no two businesses receive the same Blueprint. While our Tiered Solutions provide a proven framework, each engagement is fully customized. We offer a wide range of Á La Carte Add-On Services — from Recruitment and Staff Training to Marketing Alignment, Crisis Recovery, and Leadership Coaching — which can be integrated into your chosen Solution. This flexibility ensures that every Plan is tailored to your property’s unique goals, challenges, and vision for growth.

WHAT OUR CLIENTS SAY

Clients praise our commitment and expertise.

"Working with Marquee Hospitality Consulting transformed our hotel operations completely."

-James Zhou

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